How can I book an appointment?

​

Fill out the booking form under the Contact tab or email info@brightontattoomuseum.com, and someone will get back to you as soon as possible. Please refrain from sending several emails or using both the booking form and email address, as we will be able to respond to your enquiry much faster if all of your information is in one place.

​

What information do you need from me?

​

For any reference images or photos, you have to give us an idea of the style you are after. 3-4 images will give us a good idea of what you would like, but if you wish to include a few concepts, you can attach a maximum of 10 images. It helps the design process if you are as clear and concise as possible. Feel free to send pictures or details of things you don't like about a particular style. If you want a cover-up or have a tattoo you wish to work around, we would also require a picture of this. Please send us a picture of where you would like the Tattoo, with the area marked, so we have a good idea of the size and placement on the body. This can be a photo with the area circled.

 

Can I book a consultation?

We usually get all the information we need via email, so we ask for as much clear information as possible. If you don't feel as though you can adequately convey your ideas via email, we may be able to arrange for a 

consultation depending on your design concept.

​

Why do you take a deposit?

​

To schedule an appointment and create your Tattoo, we require a non-refundable deposit. This is an industry-standard practice and secures our time for the creative process, from the initial consultation and relevant research to the end design.

​

How much will the deposit be?

​

This depends entirely on the design and the number of appointments needed to complete the Tattoo. The deposit fee will be offset against the final total cost of your Tattoo, which will be charged on your appointment date.

​

When do I get to see my design?

We do not send out designs in advance. Once we have agreed on the general design concept of your Tattoo, the original drawings will be presented to you on the day of your appointment with a consultation to talk over their potential variations and exact fitting to the body. At this point we can make any necessary amendments to preference and fit, to ensure you have the perfect, finished design on the day.

​

What if I don't like the design?

​

Should you wish to change your tattoo concept entirely and request a different design direction after booking, we would need a fresh consultation, and a new deposit would be due.

 

Can I bring a guest to the appointment?

Please do not come to your appointment with anyone else. There are plenty of lovely cafes and coffee shops in the area for friends to wait if they wish to accompany you to and from an appointment.

​

Can I choose the date I want?

​

Unfortunately, we have so many enquiries it is only possible to offer dates after a deposit is paid. We will advise you when the next available dates are before you pay your deposit, and as soon as you have paid your deposit, we will send you an invite for the next available date or dates.

​

What if I can't make the date you invited me to?

​

Please respond to the invite as soon as possible advising that you cannot make that date and advising if there are any other dates you can't make. We will then send you an alternative invite. Rescheduling without adequate notice can result in the loss of a portion of, or in some cases, your deposit.

​

What if I accept the date and then can no longer attend?

​

Appointments are reserved as much as a year in advance, and although we will always try to be understanding of events that arise that may require an appointment change, you will need to contact the studio by email with at least 7 days' notice to request a reschedule without penalty.

​

What happens to my deposit if I need to cancel/reschedule?

​

>7 days notice

Notify the studio of your request to reschedule 7 (or more) days before your scheduled appointment. We will apply your deposit to a new appointment.

<7 days notice

If you notify the studio of your request to reschedule in less than 7 days before your appointment, a 100% penalty will be deducted from your deposit. We can offer a rescheduled appointment if you replenish your deposit back to 100%.

Same Day Cancellations

If you cancel on the same day or miss the appointment without notice, 100% of your deposit is forfeited. Please plan for travel, traffic, and parking at the studio location. If you'd like to reschedule after a no-show or late cancellation where a penalty has been applied, please contact the studio to discuss a new appointment and replenish your deposit.

​

How do I get to you?

​

Our address is: 34 Upper Saint James Street, Brighton BN21JN

Our studio is Brighton Tattoo Museum, next to the Hand in Hand Pub.

We recommend public transport as we are only a 15 minute walk from Brighton train station.

If you do drive, we recommend parking in Chapel Street car park, Brighton, BN2 1RW

https://www.brighton-hove.gov.uk/parking/paid-parking/chapel-street-car-park

This is a 24-hour car park which will allow you to stay for as much time as the appointment takes.

On-street parking is not recommended due to the volume of resident-only bays and the need for the correct parking app.

​

How / when do I pay?

​

Please bring enough cash or the means to complete an instant bank transfer at the end of your appointment. THE TATTOO IS ALWAYS PAID IN FULL WHILE ATTENDING THE APPOINTMENT. If you have multiple sessions booked you will need to pay in full at the end of each day session. Your deposit amount will continue to roll over and secure your next appointment until your final session where it will come off the final balance.

​

How much will it cost?

​

You should have been given an estimation at the time of booking, but if you are unsure, please ask at the beginning of the appointment to ensure you have the means to pay before starting.

​

What do I need to know about the day?

​

• Please arrive at your appointment in good health, well-hydrated and having eaten a substantial meal within a sensible timeframe.

• Wear comfortable clothing that allows easy access to the area being tattooed. For example, if you have a tattoo on your thigh, it is a good idea to come with loose trousers or shorts so that nothing rubs on the Tattoo. There is a bathroom you can use if you need to change when you arrive. If you feel cold easily and wish to bring your own towel or blanket in winter, please do. 

• If possible, try not to wear your favourite clothes, as some of the ink may contact them and stain clothing.

• Do not moisturise the area being tattooed, this prevents the stencil from properly adhering.

• Do not consume alcohol within 24 hours of your appointment time, as alcohol thins the blood and can negatively impact the tattoo and healing process.

• If you are booked for a long session, bring drinks and snacks to keep your energy up during the day.

• We do not recommend using numbing cream as this can affect how well the ink takes to the skin.

• Please don't arrive before your appointment as the studio is booked in time slots and cleaned between visitors.

• Please ensure that you bring enough cash or the means to complete an instant bank transfer at the end of your appointment.

• If you arrive by car, please allow enough time to find adequate parking that is valid for longer than the duration of your appointment.

• We may ask to take photographs or videos of the tattoo process or the final Tattoo. This is an integral part of our work and essential for our portfolio, so please bear this in mind.

• You will leave the studio with your new Tattoo wrapped up and ready to go, along with aftercare instructions if necessary.

• Speak to us if you have any concerns, but apart from that, try to relax and look forward to your new Tattoo.